Frequently Asked Questions (FAQ)
Where does your vast collection of jewelry come from?
The jewelry on this site is premium jewelry from one of the leading
manufacturers in Italy but, it does not carry the premium price! Through special
arrangements we can sell this jewelry for less than others usually do! In fact
we guarantee that we can beat any fixed price for the same jewelry piece! A
collection we are very proud of is our highly stylish silver jewelry Special
collection. This jewelry comes from the US and is of premium quality. In fact
many buy this jewelry to wear fine styles of popular designs on an everyday
basis, while saving the more expensive originals for special occasion! This
jewelry is so fine that only qualified jewelers will usually be the only ones
that can tell that the jewelry is not white gold or platinum!
Why are your prices so low?
Simply put for most our jewelry we buy directly from the manufacturer and we
eliminate the middle man so we can pass those savings on to you. Many of our
jewelry are priced at or near wholesale prices! While they are lower in price,
they are not cheap or poorly made, they are just the product of disintermediation-direct
to the public sales!
What payment methods do you accept and can
I order outside the Internet?
Visa
MasterCard
Pay Pal
With the many convenient payment methods and order fulfillment options we
offer, payment and order placement could not be easier! We are unable to accept
credit cards from some countries due to certain restriction however, we do Paypal
Do you ship internationally?
We ship anywhere in the world where the laws of the country allows
jewelry to be imported into that country and where our shipping insurance covers.
Due to insurance reasons we cannot normally ship to the following countries:
Afghanistan, Iran, Angola, Iraq, Bangladesh, Poland, Bulgaria, Romania, Burma
Rwanda, Burundi, Seychelles, Congo, Slovenia, Cuba, Sudan, Ethiopia, Syria India,
Yemen, and Indonesia. Due to varying custom laws, we cannot tell you if you
will incur custom fees. We do know that USA customers do incur up to a 6.5%
custom fee which must be paid upon receipt of the item when receiving items
from send from outside the US. European customers incur a 20% VAT tax. If you
are in the USA or Europe, please check with your local customs department for
the particulars in your case!
How am I guaranteed that what you sell is real
gold and gems?
By law, each jewel must be stamped with the manufacturer's trademark. This stamp
tells you that it is what it says it is. If you still have doubts, take it to
a certified jeweler and have it examined. Want even more protection?
What guarantees do you offer for your jewelry?
Most of our jewelry is custom make just for you. We invest a great deal in getting
it made specifically for you. Of course if the piece is defective you can always
return it for a replacement!